Tink Status

Account Aggregation with Continuous Access - Issues with Duplicate Accounts

Update - Customers that use continuous access account aggregation with v1/accounts APIs may experience issues with duplicate accounts. This issue is limited to a small share of users with multiple credentials available for the same bank that also refreshed data during the period 10th of March until 29th of March. Tink is working on addressing the affected accounts.
Mar 30, 2023 - 12:37 CEST

Identified - The issue has been identified and we are currently working on a solution.
Mar 29, 2023 - 14:34 CEST

About This Site

Welcome Tink status!

Here you can find current information on the operational status of Tink services, as well as updates on any ongoing or historical maintenance or incidents.

For information about bank integration status, please visit the relevant page for the market you're interested in:

🇦🇹 Austria: https://tinkaustria.statuspage.io
🇪🇪🇱🇻🇱🇹 Baltics: https://tinkbaltics.statuspage.io
🇧🇪 Belgium: https://tinkbelgium.statuspage.io
🇩🇰 Denmark: https://tinkdenmark.statuspage.io
🇫🇮 Finland: https://tinkfinland.statuspage.io
🇫🇷 France: https://tinkfrance.statuspage.io
🇩🇪 Germany: https://tinkgermany.statuspage.io
🇮🇪 Ireland: https://tinkireland.statuspage.io
🇮🇹 Italy: https://tinkitaly.statuspage.io
🇳🇱 Netherlands: https://tinknetherlands.statuspage.io
🇳🇴 Norway: https://tinknorway.statuspage.io
🇵🇱 Poland: https://tinkpoland.statuspage.io
🇵🇹 Portugal: https://tinkportugal.statuspage.io
🇪🇸 Spain: https://tinkspain.statuspage.io
🇸🇪 Sweden: https://tinksweden.statuspage.io
🇬🇧 UK: https://tinkuk.statuspage.io

Uptime over the past 90 days. View historical uptime.

Payments Operational

90 days ago

99.91 % uptime

Today

Account Check Degraded Performance

90 days ago

99.93 % uptime

Today

Transactions Degraded Performance

90 days ago

99.89 % uptime

Today

Business Account Check Operational

90 days ago

99.98 % uptime

Today

Business Transactions Operational

90 days ago

99.98 % uptime

Today

Income Check Operational

90 days ago

99.93 % uptime

Today

Risk Insights Operational

90 days ago

99.93 % uptime

Today

Expense Check Operational

90 days ago

99.93 % uptime

Today

Money Manager Operational

90 days ago

99.98 % uptime

Today

Business Manager Operational

90 days ago

100.0 % uptime

Today

Other Operational

Support channels Operational

Service Desk Portal Operational

Email Requests Operational

status.tink.com: Email notifications Operational

status.tink.com: SMS Notifications Operational

status.tink.com: HTTPS Pages Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled infrastructure maintenance Apr 11, 2023 09:30-16:30 CEST

Update - The scheduled infrastructure maintenance work on Tuesday 2023-04-04 has been moved to 2023-04-11, starting at 9:30 CEST.

The operation is still expected to last 5 hours, and will be followed by two hours of close monitoring of performance.
Mar 30, 2023 - 11:13 CEST

Scheduled - Tink will perform scheduled infrastructure maintenance work on Tuesday 2023-04-11, starting at 9:30 CEST. No material impact on Tink’s products and services is expected, but there could be occasional short intervals with reduced API availability at the end of operation.

The operation is expected to last 5 hours, and will be followed by two hours of close monitoring of performance.
Mar 28, 2023 - 15:58 CEST

Past Incidents

Apr 2, 2023

No incidents reported today.

Apr 1, 2023

No incidents reported.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

Unresolved incident: Account Aggregation with Continuous Access - Issues with Duplicate Accounts.

Mar 29, 2023

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

Issue with Account check product

Resolved - 50% of the requests between 15:45-15:52 CET resulting in failed reports in account check and user report bundle
Mar 22, 03:30 CET

Mar 21, 2023

Issue affecting all products

Postmortem - Read details
Mar 28, 11:33 CEST

Resolved - This incident has been resolved. This issue affected all customers using Tink's licence.
Mar 21, 12:29 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 12:23 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 21, 12:16 CET

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

About This Site

Related