Issue affecting several Tink products

Incident Report for Tink

Postmortem

Introduction 

On 2025-06-12 between 19:50 and 22:15 CEST Tink experienced a technical issue which impacted Income Check and Expense Check products in all markets. The impacted products are used for Risk decisioning and customers were not able to generate Risk reports. 

Root Cause Analysis 

The root cause of the incident was an unexpected outage within our Cloud provider who supplies the infrastructure for the affected products.  

Remediation 

Once the 3rd party Vendor resolved the issues on their side, Tink affected products were immediately recovered to normal state.

Posted Jun 16, 2025 - 16:38 CEST

Resolved

This issue has been resolved. We apologize for the inconvenience.
Posted Jun 12, 2025 - 23:12 CEST

Investigating

We are currently investigating an issue that is affecting several Tink products, such as Income Check, Expense Check (Germany only) and Tink Console.

See details for the full list of affected products.
Posted Jun 12, 2025 - 20:22 CEST
This incident affected: Income Check, Expense Check, Data Enrichment, and Other.