Public APIs depending directly on reading or writing transactions were impacted for the duration of the incident, ~08:30 - 09:20 CET on 2022-01-25. The behaviour also impacted other domains like e.g. Money Manager that is depending on transaction retrieval.
The issue re-appeared the next day, 2022-01-26, ~12:28 - 12:56 CET while we were still monitoring the issue.
Posted Feb 02, 2022 - 15:22 CET
Resolved
This incident has been resolved.
Posted Feb 01, 2022 - 12:03 CET
Update
Please note that we're still monitoring and investigating the incident.
Posted Jan 27, 2022 - 09:10 CET
Monitoring
The last disturbances happened between 12:28 and 12:56 CET. We are now back to monitoring the situation.
Posted Jan 26, 2022 - 14:11 CET
Investigating
Since around 12:30 CET, we're seeing the higher latencies and the higher error rates again. We've additionally reached out to AWS to find a solution.
Posted Jan 26, 2022 - 12:48 CET
Update
Please not that we're still taking care about this issue.
Posted Jan 25, 2022 - 12:34 CET
Monitoring
The following endpoint is/was also affected by this incident: GET /data/v2/transactions
However, we're already seeing the issues go down. We'll monitor the situation for a while.
Posted Jan 25, 2022 - 09:48 CET
Update
We are doing our best to get this issue resolved as soon as possible.
Posted Jan 25, 2022 - 09:18 CET
Update
These endpoints might receive an error:
GET /api/v1/budgets/summaries POST /api/v1/user-report-bundles/ DELETE /api/v1/credentials/{id} PUT /api/v1/accounts/{id} POST /api/v1/search/
These might experience high latencies:
DELETE /api/v1/credentials/{id} POST /api/v1/search/ PUT /api/v1/accounts/{id} POST /api/v1/user-report-bundles/ GET /api/v1/budgets/summaries GET /api/v1/transactions/ PUT /connector/users/{externalUserId}/transactions/{externalTransactionId}
Posted Jan 25, 2022 - 09:14 CET
Investigating
The issue leads to higher latencies and higher error rates in the Transaction APIs. We're just looking into the details, an update is coming soon.